Frequently asked questions

General

You can go directly to the red ‘Order Samples’ button on our homepage and filter our sample selections which will also provide the specifications of each decor and its available sizes and finishes. Add the decors to your cart, then place your sample order.

Alternatively you can browse our website via mutliple channels, locate the sample you would like to order and add that sample to your cart. Our Customer Service team is also available to take your sample requests or provide additional information – 1300 854 166.

No, HPL is not a self supporting product and needs to be glued to a substrate such as particleboard, MDF or plywood.

Yes, this is what we call a Digital Laminate where the decorative sheet is replaced with the desired design print. These custom designs can come with a MOQ and longer lead times. Work directly with your Account Manager, call 1300 854 166 or email building@hvg.net.au for more information.

Go to the “Find a Showroom” section located on our homepage in the top righthand side, or within the footer located under COMPANY. You can also contact our Customer Service team on 1300 854 166

You can check the sheet size availability of the decors multiple ways. You Can searchby Brand or Decor to filter down to your preference. All relevant details for that decor will be displayed underneath image.
Alternatively, you can also contact HVG Building, Monday through Friday, from 8.30 am to 5 pm on 1300 854 166 or by using the contact form.

AS/NZS 2924.1:1998 is the Australian Standard to which the high pressure decorative laminates (HPLs) must comply.

Postforming is the action of bending an HPL under the combined action of high temperature (165°C) and gently rolling around the radius. This type of postforming is mainly used to achieve the rounded edges on kitchen worktops.

Bending is the method used for cold bending HPLs under the single action of a force pushing the product to bend.

Cleaning products may vary from one product to another. Please refer to maintenance literature for the particular product.

Our products have received numerous certifications, including:

Certificates of flame retardancy (Group 1 for our HPL ranges)
Quality certificates (fire retardant, moisture resistant, etc.) (products and the Wilsonart company).
Environmental certificates (products and the Wilsonart company).
Certification for the release of volatile organic compounds (products and the Wilsonart company).

View all Technical Data Resource under Resources on our home page or underneath a sample page.

Yes, with an epoxy resin based primer. The substrate must be clean (free of dust, grease, etc.)

No, you do not need a trading acccount. However, you must enter your details regarding address, contact number and name to order samples, however at the end you have the option to either save or delete your details.

– Decor name and thickness
– Surface finish (gloss, matt, etc.)
– Grade (standard, postforming, fireproof, etc.)
– Use (horizontal or vertical)

All Wilsonart Laminate, regardless of finish, should be treated and cared for in the same way. Wash it with a soft, clean cloth and mild soap, rinse well with water, dry, and the finish will last for a long time. A soft brush may help clean the more heavily textured finishes.

HPL & LPM

High Pressure Laminate is made of phenolic resin impregnated sheets and a melamine resin impregnated decor, which are bonded under the combined effect of heat and high pressure, thus producing a highly durable product.

The Melamine faced MDF is a decorative sheet impregnated with phenolic resin which is pressed at low pressure on a chipboard substrate and has a lower surface resistance than the HPL but is ideal for less demanding applications which do not require the use of a more durable HPL.

HPL (High Pressure Laminate) is manufactured via a high pressure/high temperature lamination process, while a LPM (Low Pressure Melamine) is laminated under low pressure.

HPLs should be stored in a dry and enclosed place, with a temperature range of 10°C to 30°C and a relative humidity between 40% and 60%. HPLs should be stored flat.

The various life cycle tests carried out on HPLs produced an estimated lifespan of 50 years.

The maximum temperature that a laminate can withstand is 180°C with a maximum contact time of 20 min. Different specifications apply to different products (Reysitop compact, in particular), for which resistance can be up to 220°C.

Yes, there are several levels of flame retardancy for HPLs, the Class M1 materials being considered the most fireproof.

No, there is no actual way of repairing a damaged or scratched surface.

Yes, an AS/NZS 2924.1:1998 compliant HPL is tested and designed to withstand prolonged contact with water or moisture (maximum contact time 48hrs).

HPL is made of 65% kraft paper and 35% thermosetting resin which both polymerise under heat and pressure.

The decorative thermoset HPLs are chemically inert. They emit very little formaldehyde (< 0.1 mg/m2.h), which is well below the legal limit of the European E1 emission class (3.5 mg/m2.h), and also meet the requirements of Class A for VOC emissions.

In addition, due to their very low permeability, laminates glued onto wood substrates act as an effective barrier against possible formaldehyde emissions from the substrates. Decorative substrates do not pose any migration risks that could affect foodstuffs. Their surfaces are food safe.

Finally, HPL non-porous surfaces are easy to disinfect with hot water, steam, or any types of disinfectants used in hospitals and other commercial establishments.

There are several ways to apply the edgebanding:

– HPL cut into strips.
– ABS edge bands – 1 or 2 mm thick.
– Thins strips of melamine or polyester.
– Natural wood.

Once produced, the HPL is chemically inert which enables its use in food contact applications. The HPL is mainly used as surface protection for worktops/countertops.

In addition, all Wilsonart HPLs and compacts are antibacterial Sanitized grade

A thin HPL is generally bonded to its substrate using a vinyl or neoprene adhesive (especially in industrial adhesive bonding applications), resorcinol or epoxy resin.

A thin HPL can usually be glued on any type of substrate, including wood-based materials such as chipboard and MDF. It can also be applied onto metal but requires special expertise. Please note HPL cannot be bonded directly onto Plasterboard of Fibre Cement sheeting.

A backing sheet of the same weight as the laminate should be used to balance the assembly and prevent warping.

It is recommended to use a carbide tipped saw to cut HPLs (speed of about 3,000 rpm with a 52-tooth saw). In all cases, a straight and sharp edge blade should be used to produce precise and clean cuts.

A circular saw equipped with around 90 carbide teeth operated at a speed of 3,500 rpm.

No, there are two types of laminates available. High Pressure Laminates (HPL) and Low Pressure Melamine (LPM).

Yes. Wilsonart Markerboard Laminate may be used as a surface to present projected presentations and videos in board room or class room areas.

Chemsurf is recommended as interior surfacing material only. Prolonged exposure to outside weather conditions could result in some discoloration.

Markerboard Laminate is available in 1573 Frosty White only.

A special melamine formulation is used to facilitate dry erase marker removal.

Markerboard Laminate is ideal for applications in presentation areas for schools, conference rooms, planning centres, offices, portable presentation boards and lap boards. Wall applications in day care facilities, paediatric waiting rooms and children’s bedrooms are excellent areas for markerboard.

Markerboard Laminate is manufactured in #9 Gloss.

Markerboard Laminate should be cleaned periodically to remove all dry ink residue. It should be thoroughly cleaned if it will also be used as an overhead projection board. Markerboard Laminate, as with chalkboard, requires occasional cleaning depending on rate of usage.